2024/25
Project Context Innerspace GmbH
Roles UX, UI, Documentation and validation
Challenge Aseptic manufacturing in the pharmaceutical industry requires personnel that is comprehensively trained. I had to ensure that the Innerspace VR training modules taught cleanroom operators the necessary knowledge, risk awareness, and behavior.
Result I improved the UX of existing modules through the development of storyboards, (re)design UI features, and ensuring validity and documentation of content.
As this work is confidential and some of it still in development, I’m restricted in what I can share publicly. Nevertheless, I can provide a general overview of my work and share publicly available visuals of the product.
Details
Innerspace provides a digital training solution tailored for the pharmaceutical industry. A key component of this solution is the virtual reality (VR) training modules, which are specifically designed to practice appropriate behaviour in a realistic setting and highlight aspects that might not be apparent in the real world. For instance, the simulator can demonstrate contamination to the user that would normally remain invisible to the naked eye. As a user experience (UX) designer, I played a crucial role in the development and design of these immersive VR training experiences.
In my daily work, I was primarily involved in the development of storyboards. These served as the blueprints that defined the audio, visual, and user interaction elements of a module. The primary objective was to translate training requirements into captivating and effective virtual reality experiences. This involved not only designing the overall flow of the training but also other aspects such as the content of the coach’s voice-over, UI elements, and user interactions. The storyboards provided a comprehensive guide for developers to construct modules and 3D designers to create assets and visual effects.
A crucial aspect of my job was ensuring the validity of the content. Therefore, it was imperative to maintain close communication with SMEs (Subject Matter Experts) and customer-facing teams, such as customer service and sales. They collected the relevant data and possessed the expertise in training requirements for aseptic manufacturing. Hence, it was important to involve them in the entire design process.
Another major responsibility was to maintain the design documentation. It provided our team with a comprehensive overview of all the implementable features of our software, specifications, and design choices. As part of my redesign of the simulator’s UI elements, I established a new design system in Figma. This was crucial in reducing inconsistencies among training modules.
As a UX designer at Innerspace, I played a key role in creating immersive VR training modules for the pharmaceutical industry. I developed detailed storyboards, collaborated with subject-matter experts, and kept comprehensive design documentation. This ensured each module was effective and engaging. A new design system in Figma streamlined the UI, improving consistency across modules. This integrated approach enhanced the user experience and contributed to the quality and efficacy of the digital training solutions.
